Privacy Policy
Last updated: 29/01/2026
Support in Care (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Name, email address, and contact details
Information you provide through contact forms, booking forms, or care assessment forms
Information shared during consultations or communications
Technical information such as IP address, browser type, and device data (via cookies or analytics tools)
We only collect information that is necessary to provide our services and support you effectively.
2. How We Use Your Information
We use your information to:
Respond to inquiries and communicate with you
Provide and manage our support services
Schedule appointments and consultations
Understand your needs through care assessments
Improve our website, services, and user experience
Comply with legal or regulatory obligations
Your information is never used for purposes beyond what is necessary and appropriate.
3. Confidentiality & Respect
All personal information shared with Support in Care is handled with care, respect, and confidentiality.
We understand the sensitive nature of caregiving and personal circumstances and treat all communications accordingly.
4. Non-Clinical Services Disclaimer
Support in Care provides non-clinical support services. Information you share with us does not replace medical, therapeutic, or emergency care. If you are experiencing a medical or safety emergency, please contact local emergency services.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when:
Required by law
Necessary to protect the safety or rights of individuals
You have given explicit consent
Any third-party tools we use (such as booking, forms, or analytics) are selected carefully and expected to follow privacy and data protection standards.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no system is completely secure, we use appropriate safeguards to protect your data.
7. Cookies & Analytics
Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site. You can choose to disable cookies through your browser settings.
8. Your Rights
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information, where applicable
Withdraw consent at any time
To make a request, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: sicare.network@gmail.com