FAQs
Mostly Asked Questions
Have questions about how Support in Care works? We’ve got you covered. Below are answers to the most common questions about our services and booking process.
What kind of support do you provide?
We offer non-clinical, compassionate support for caregivers and care recipients, including emotional support, respite and companion care, practical assistance, advocacy, and help navigating complex systems.
Is your support clinical or medical?
No. Our services are non-clinical and do not replace medical care, therapy, or emergency services. We focus on emotional, practical, and navigational support.
Do you offer virtual and in-person services?
Yes. We provide both virtual and in-person support, depending on your needs and location.
Who can use your services?
Our services are designed for women caregivers, families, seniors, and individuals navigating caregiving, life transitions, or complex situations.
Do you support long-distance caregivers?
Yes. We offer long-distance care coordination, advocacy, and regular check-ins for families supporting loved ones remotely.
How do I get started?
You can begin by booking a consultation or completing a care assessment form. We’ll review your needs and recommend next steps.
Is the information I share confidential?
Yes. All conversations and information shared with Support in Care are handled with strict confidentiality and respect.
Can you help during a crisis?
We offer crisis support and safety planning for non-emergency situations. If there is an immediate medical or safety emergency, please contact local emergency services.
Do you work with care recipients as well as caregivers?
Yes. We support both caregivers and care recipients, always with dignity, consent, and respect.
Do you offer ongoing or one-time support?
Both. You can choose one-time support, short-term assistance, or ongoing services depending on your situation and preferences.
Ready to Feel Supported?
You don’t have to carry everything on your own. Whether you’re looking for guidance, emotional support, or practical help, we’re here to walk beside you with care and understanding.
